Terms & Policies

This site is operated by Sri Panchamukheswara Swamy Seva Committee. By visiting our site and/or booking a seva or making a donation, you engage in our Service and agree to be bound by the following terms and conditions.

Terms and Conditions

1. Seva Booking and Donations

All donations made on our site are final and non-refundable.

Pooja tickets cannot be cancelled or modified by devotees.

Temple management may issue full refunds if they cancel a seva due to unforeseen circumstances.

The temple reserves the right to cancel or reschedule any pooja without prior notice.

2. General Conditions

The Devasthanam reserves the right to refuse service to any person for any reason.

Misuse, unauthorised access, and service disruption are strictly prohibited.

No physical products are sold through this website.

3. Accuracy of Information

Information accuracy is not guaranteed. Users must monitor the website for updates. The temple is not liable for any reliance on outdated information.

4. Third-Party Services

The Devasthanam uses external payment gateways such as Razorpay. The temple bears no responsibility for damages arising from third-party service failures or issues.

5. Personal Information

The handling of personal information is governed by our Privacy Policy below.

Cancellation & Refund Policy

Donations

Donations are non-refundable under any circumstances.

Seva Bookings

Seva bookings are final and non-cancellable.

If the temple initiates a cancellation, refunds will be processed within 7–10 business days.

Claims for duplicate transactions must be submitted within 7 days to support@kandrapadu.org.

Privacy Policy

Data Collection

We collect name, email, phone number, and payment details for processing donations and seva bookings.

Data Usage

Collected data is used solely to process transactions and facilitate communications related to your booking or donation.

Data Security

All payment transactions are processed securely via encrypted channels using trusted gateways such as Razorpay. Your financial data is never stored on our servers.

Data Sharing

Personal information is not sold. It is shared only with service providers strictly for the purpose of fulfilling your seva or donation.

Cookies

Basic session cookies are used. No cross-site identification or tracking is performed.

Consent

By using this website, you consent to the collection and use of information as described in this policy.

Contact

Address:
Kandrapadu, NTR District, Andhra Pradesh, India — 521182